Current Customers
Binning & Dickens Insurance
Welcome Back to Binning & Dickens Insurance Services
Proudly Serving Whitewater, WI and Surrounding Communities
Service Requests & Policy Updates
Need to make changes to your policy or request service? Please complete our Service Request Form.
- Please allow up to 48 business hours for a response once your submission is received.
- For faster assistance, we recommend calling our office directly during business hours:
- Phone:(262) 226-4384
- Hours: Monday–Friday, 9:00 AM – 5:00 PM
Important Notice: Submissions through our website are not time-stamped or guaranteed until you receive direct communication from a licensed local agent. If your request is urgent or time-sensitive, please call us.
File a Claim
If you need to file a claim, please contact our office directly or visit our Claims Page for guidance.
Quick Quote Tools
Thinking about expanding your coverage? Use our no-obligation quote tools — no SSN or credit check required.
- Auto Quote
- Home Quote
- Life Quote
- Commercial Quote
Refer a Friend
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Claim Guidance for Customers
Accidents and property damage can be stressful — but knowing what to do can make all the difference. Here's how to respond in the event of a claim:
Auto Accidents
Whether it’s a minor bump or a major collision, follow these steps to stay safe and protect your interests:
1. Stop and Stay Safe
Immediately bring your vehicle to a halt. If anyone is injured, call for medical help and notify law enforcement.
Helpful Contacts:
- Whitewater Police: (262) 473-0555
- Emergency Medical Services: 911
- Walworth County Sheriff: (262) 741-4400
- Jefferson County Sheriff: (920) 674-7310
- Rock County Sheriff: (608) 757-8000
2. Collect Key Information
Gather contact details from all parties involved, including:
- Injured individuals
- Witnesses
- Owners of damaged property
- If another vehicle is involved, record:
- Driver and owner names
- Phone numbers and addresses
- Vehicle make, model, license plate
- Insurance provider
3. Stick to the Facts
Avoid admitting fault or making assumptions. Share details only with law enforcement or your insurance representative.
4. Notify Us Promptly
Call our office at (262) 226-4384 to report the incident.
For minor accidents, you may wait until regular business hours:
Mon–Fri: 8:00 AM – 5:00 PM Sat: 9:00 AM – Noon
After-Hours Emergencies
If the accident is serious and occurs outside of business hours, contact your insurance company directly using their 24-hour claims line:
Insurance Company 24-Hour Claims Number
- Auto-Owners Insurance 1-517-323-1325
- EMC Insurance 1-888-362-2255
- General Casualty 1-888-737-8256
- Progressive 1-800-274-4499
For other providers, please reach out to us directly if urgent.
Tip: Keep a printed copy of this guide in your glove compartment for quick reference.
Property Damage Claims (Fire, Storm, Theft, or Other Losses)
1. Contact Authorities Immediately
If your property is damaged or compromised, notify the appropriate emergency services:
- Whitewater Fire Department:
(262) 473-0555
Service Request Form
Fill out this short form and a Binning & Dickens Insurance representative will contact you the next business day.
Service Request Form
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